Returns & Exchanges

At Something went wrong, we understand that sometimes the fit or style isn't quite right, which is why we offer a seamless 30-day return policy for all unworn fashion items. Our goal is to ensure your wardrobe is perfect, even when the initial choice feels like a mistake.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items with all tags attached into the reusable shipping bag or a sturdy box of your choice.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and secure it firmly to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand your package to the designated courier; once received at our warehouse, your refund will be processed within 5-7 business days.